IT help desk support is a key part of our business and a major requirement for any organization.
Whether it's printing problems, viruses, connectivity issues, synchronization with mobile devices, and more, your business cannot afford extended downtime. Amerigo Technology's experts can help.
Our team provides the highest level of support and are on hand whenever you need assistance. Our flexible service level agreements can be tailored to provide exactly the response and support your business needs.
From the smallest problems to complex issues, our engineers give you quick and effective solutions. Working through each issue step-by-step, our engineers give you personal assistance to solve system problems and show you how to resolve them.
Already have an IT department? Let us take over your internal help desk and provide all end-user support, operating system and standard application updates, and anti-virus/anti-malware management, making incident resolution prompt and efficient and freeing up your in-house IT technicians to focus on more complex issues.
Benefits of Amerigo's IT Help Desk include:
- Full support for all your desktop environments
- Creation of user accounts
- Email access support
- OS and security patches
- Installation of software
- Setup and installation of workstations
- Printer and network access troubleshooting
- Mobile device connectivity
- Data backup and archiving
- Class leading service level agreements